Contact Support:
  Tell us about your problem -
Tick the appropriate box and supply the information requested, this will help us solve your problems quickly

A

Access to Rooms on this server via the website
- please tick all that apply

You can see the web site (http://aussiechat2000.com.au)
You can navigate to the chat room you wish to join (the link on the chat room pages takes you to the room page you want)
You can see the login (where you put your username / nickname) - the chat applet does load up.
  You get a connection closed message when connecting to the room (after you click connect)
  You receive an error message which says
(please supply the error message for us)
You get a red' X' on the page and there is nothing to click on to connect to the room you want.
You have downloaded and installed the Java Virtual Machine for your operating system.
Please go to part C and describe what is or is not happening. Please be brief and to the point. Saying things like "It doesn't work" will not help us help you. Supply us with any error messages you may be receiving.
       
B

  Access to Rooms on this server via Mirc / Pirch / MSchat or other Client
If you are using a chat client other than the ones listed above, please tell us what chat client your are using:

You receive the following message when you attempt to connect:

Proceed to Part D

C

  Other - Please clarify with a description of your problem

 
 

NOTE:  We will not process any request  for support if the following information is not provided in full.

D
Your Nickname (when chatting here):
Your Email Address:

My Current IP address


(do not change this - it is required)

Your Operating System:
 
(eg Windows XP Pro)

My Web Browser :
(if a web related problem)

What Firewall are you using (if any):
If your firewall is not listed please supply the name of your firewall software:


E

 

(c) 2004 AussieChat2000 / AussieChat Networks Australia